Service Degradation Affecting ZoomMate

Summary

Service Degradation Affecting ZoomMate

This incident has been resolved.

• Started

  Oct 5, 2026 · 2:57 PM

• Resolved

  Oct 5, 2026 · 3:21 PM

• Duration

  24m

• Severity

  Minor

• ◐

  Investigating

  Oct 5 · 2:57 PM Zoom

  We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Oct 5 · 3:02 PM Zoom

  We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Oct 5 · 3:04 PM Zoom

  The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

• ✓

  Resolved

  Oct 5 · 3:21 PM Zoom

  This incident has been resolved.