Service Degradation Affecting Zoom Slides Generation in US Region

Summary

Service Degradation Affecting Zoom Slides Generation in US Region

This incident has been resolved and the affected services have been restored.

• Started

  Oct 6, 2026 · 7:08 PM

• Resolved

  Oct 6, 2026 · 9:47 PM

• Duration

  2h 38m

• Severity

  Minor

• ◐

  Investigating

  Oct 6 · 7:08 PM Zoom

  We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

• ◆

  Identified

  Oct 6 · 9:13 PM Zoom

  We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

• ◉

  Monitoring

  Oct 6 · 9:31 PM Zoom

  The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.

• ✓

  Resolved

  Oct 6 · 9:47 PM Zoom

  This incident has been resolved and the affected services have been restored.