Card Processing Issues

Minor · Started Aug 13, 2026 · 5:27 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Card Processing Issues

We are currently experiencing issues with 3D Secure authentication affecting card processing due to a failure in a downstream provider. This has caused cardholder present transactions to fail with card not enrolled errors. The upstream provider has recovered as of 06:15, and transactions are flowing successfully again.

Started

Aug 13, 2026 · 5:27 AM
Resolved

Aug 13, 2026 · 5:27 AM
Duration

< 1m
Severity

Minor

Event timeline

How this incident unfolded

✓

Resolved
Aug 13 · 6:40 AM Acquired

We are currently experiencing issues with 3D Secure authentication affecting card processing due to a failure in a downstream provider. This has caused cardholder present transactions to fail with card not enrolled errors. The upstream provider has recovered as of 06:15, and transactions are flowing successfully again.