Aiwyn Status · History · Incident #7272

RESOLVED

Data Ingestion Delay

Minor · Started Jul 15, 2026 · 10:45 AM

  • Duration

    3h 40m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Data Ingestion Delay

The backlog is now caught up and the issue is fully resolved.


  • Started

    Jul 15, 2026 · 10:45 AM

  • Resolved

    Jul 15, 2026 · 2:26 PM

  • Duration

    3h 40m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Jul 15 · 10:45 AM Aiwyn

    We are investigating a potential backlog that began at approximately 03:00 AM ET. New and updated data may be delayed between third party Practice Management Systems and Aiwyn. Impact: - Recent updates to client and engagement information may be delayed. - Invoices may show outdated or missing information if they rely on the most recent updates. - Account balances and statements may not reflect the latest activity. - Some reports may be missing the most recent data. Our team is actively working to resolve this and restore normal updates as quickly as possible. We'll post another update as soon as we have more information.

  • Resolved

    Jul 15 · 2:26 PM Aiwyn

    The backlog is now caught up and the issue is fully resolved.

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