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MAJOR OUTAGE

Aiwyn is currently
experiencing a major outage.

Pulsetic can detect an outage before the provider officially reports it. 51 incidents on record since May 2023

Last updated: 4 min ago · 0 user reports (24h)

  • CRITICAL · IDENTIFIED

    Portal access partially operational

    Started 3 days ago · Oct 4, 2026 · 9:08 PM UTC

    Pay invoice links have been enabled again for all firms. Clients can use the payment links in their invoice and statement emails to pay. This includes links in these emails sent prior to and during the disruption, so you don't need to resend them. What’s working: - Pay invoice and statement links in emails - Firm Portal access - Client Portal sign-in and payments after signing in Still unavailable while we finish restoring them: - Quick payment links and the "pay without an account" option - Sign-in using an invoice number and client number - "Log in as client" for firm staff


    View official incident → Having issues too?
  • User Reports: Last 24 Hours

    0 reports

    Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

  • Outage Map

    No reports yet

    Reports by region (last 24h)

    No reports in the last 24h
  • Recent User Reports

    Live

    Latest 50 reports from the last 48 hours

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  • Top reported issues

    Click an issue to upvote it and help us better indicate the service status.

    Service outage 0
    Degraded performance 0
    Error messages 0
    Timeouts / no response 0
    Authentication issues 0
    Network / connectivity issues 0
    Feature not working 0
    API errors 0
    Billing or usage issues 0
    Other 0

    Have a different problem?

  • Issue breakdown

    0 total votes

    Distribution of reported issues over the last 24 hours.

    Service outage 0%
    Degraded performance 0%
    Error messages 0%
    Timeouts / no response 0%
    Authentication issues 0%
    Network / connectivity issues 0%
    Feature not working 0%
    API errors 0%
    Billing or usage issues 0%
    Other 0%

90-Day Health Summary

  • Total Incidents

    6

    Jul 10 to Oct 8, 2026

  • Major / Critical

    3

    50% of the total

  • Minor Incidents

    3

    Avg. 0.0 per day

  • Median Resolution

    3h 40m

    P95: 64h 7m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Aiwyn above.

Source: The State of Uptime 2026, figures as of .

Aiwyn Response Time, ms

By Continent
Location List

From official status page

Recent Outage History

View all incidents →
Incident Started Duration Impact Status Link
Portal access partially operational
Oct 4, 2026 · 9:08 PM Ongoing
Critical
Identified
Details →
Service Disruption: Firm and Client Portals Unavailable
Sep 24, 2026 · 1:34 PM 16h 58m
Critical
Resolved
Details →
Aiwyn Staging Environment Unavailable
Sep 1, 2026 · 12:28 PM 3h 11m
Critical
Resolved
Details →
Data Ingestion Delay
Jul 15, 2026 · 10:45 AM 3h 40m
Minor
Resolved
Details →
Data Ingestion Delayed
Jul 14, 2026 · 10:53 AM 3h 17m
Minor
Resolved
Details →
Permission Settings Issue in the Firm Portal
Jul 10, 2026 · 4:53 PM 2d 16h 7m
Minor
Resolved
Details →
PayNow+ SharePoint Invoice PDF processing currently unavailable
Jul 7, 2026 · 3:37 PM 1d 21h 48m
Major
Resolved
Details →
Aiwyn Firm Portal Errors
May 7, 2026 · 10:14 AM 55m
Major
Resolved
Details →
Statements sent to unintended recipients
Apr 25, 2026 · 2:19 PM 3d 1h 42m
Major
Resolved
Details →
Settlement Delay – Industry-Wide ACH File Issue
Mar 3, 2026 · 10:26 AM 1d 1h 43m
None
Resolved
Details →

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Common questions

Frequently Asked Questions

  • Is Aiwyn down today?

    Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

  • How often does Aiwyn go down?

    Based on our 90-day data, we've recorded 6 incidents, of which 3 were major or critical. The median resolution time is 3h 40m.

  • How are outages detected?

    Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

  • Is it down for everyone or just me?

    The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

  • What does "never acknowledged" mean?

    "Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.