Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.

How often does Aiwyn go down?

Based on our 90-day data, we've recorded 3 incidents, of which 2 were major or critical. The median resolution time is 10h 4m.

How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.

Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.

What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

ACTIVE INCIDENT

Aiwyn is
experiencing issues.

Pulsetic can detect an outage before the provider officially reports it. 51 incidents on record since May 2023

Last updated: 2 min ago · 0 user reports (24h)

MINOR · MONITORING

Portal Access Restored: Monitoring

Started 3 weeks ago · Oct 4, 2026 · 9:08 PM UTC

Magic link sign-in (passwordless login) has been restored. Clients can once again sign in to the Client Portal with a magic link or with their username and password. All Firm and Client Portal features affected by the interruption are now available. As shared previously, sign-in using an invoice number and client number is no longer available. Clients can pay using the Pay button in their invoice email, a Quick Payment Link (for firms that use them), or by signing in to the Client Portal. To create a new Client Portal account, clients must use an email address that matches a contact record on file with their firm. If a client can’t register, the firm can confirm or update the email on that client’s contact record. Staging environment access is being restored for customers. Thank you for your patience while we restored these features.

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User Reports: Last 24 Hours
0 reports

Bars represent 20-min intervals. Occasional spikes may reflect individual issues, not widespread outages.

Outage Map
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Reports by region (last 24h)

No reports in the last 24h

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Recent User Reports
Live

Latest 50 reports from the last 48 hours

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Top reported issues

Click an issue to upvote it and help us better indicate the service status.

Service outage 0

Degraded performance 0

Error messages 0

Timeouts / no response 0

Authentication issues 0

Network / connectivity issues 0

Feature not working 0

API errors 0

Billing or usage issues 0

Other 0

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Issue breakdown
0 total votes

Distribution of reported issues over the last 24 hours.

Service outage 0%

Degraded performance 0%

Error messages 0%

Timeouts / no response 0%

Authentication issues 0%

Network / connectivity issues 0%

Feature not working 0%

API errors 0%

Billing or usage issues 0%

Other 0%

90-Day Health Summary

Total Incidents

3

Jul 30 to Oct 28, 2026
Major / Critical

2

67% of the total
Minor Incidents

1

Avg. 0.0 per day
Median Resolution

10h 4m

P95: 16h 58m

Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Aiwyn above.

Source: The State of Uptime 2026, figures as of 1 October 2026.

Aiwyn Response Time, ms

By Continent

Location List

From official status page

Recent Outage History

View all incidents →

Incident	Started	Duration	Impact	Status	Link
Portal Access Restored: Monitoring	Oct 4, 2026 · 9:08 PM	Ongoing	Minor	Monitoring	Details →
Service Disruption: Firm and Client Portals Unavailable	Sep 24, 2026 · 1:34 PM	16h 58m	Critical	Resolved	Details →
Aiwyn Staging Environment Unavailable	Sep 1, 2026 · 12:28 PM	3h 11m	Critical	Resolved	Details →
Data Ingestion Delay	Jul 15, 2026 · 10:45 AM	3h 40m	Minor	Resolved	Details →
Data Ingestion Delayed	Jul 14, 2026 · 10:53 AM	3h 17m	Minor	Resolved	Details →
Permission Settings Issue in the Firm Portal	Jul 10, 2026 · 4:53 PM	2d 16h 7m	Minor	Resolved	Details →
PayNow+ SharePoint Invoice PDF processing currently unavailable	Jul 7, 2026 · 3:37 PM	1d 21h 48m	Major	Resolved	Details →
Aiwyn Firm Portal Errors	May 7, 2026 · 10:14 AM	55m	Major	Resolved	Details →
Statements sent to unintended recipients	Apr 25, 2026 · 2:19 PM	3d 1h 42m	Major	Resolved	Details →
Settlement Delay – Industry-Wide ACH File Issue	Mar 3, 2026 · 10:26 AM	1d 1h 43m	None	Resolved	Details →

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Common questions

Frequently Asked Questions

Is Aiwyn down today?

Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does Aiwyn go down?

Based on our 90-day data, we've recorded 3 incidents, of which 2 were major or critical. The median resolution time is 10h 4m.
How are outages detected?

Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?

The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?

"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.

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