Pay invoice links have been enabled again for all firms. Clients can use the payment links in their invoice and statement emails to pay.
This includes links in these emails sent prior to and during the disruption, so you don't need to resend them.
What’s working:
- Pay invoice and statement links in emails
- Firm Portal access
- Client Portal sign-in and payments after signing in
Still unavailable while we finish restoring them:
- Quick payment links and the "pay without an account" option
- Sign-in using an invoice number and client number
- "Log in as client" for firm staff
Pulsetic is website uptime monitoring. Add a website you own and it gets checked as often as every 30 seconds on the Team plan, so the next answer arrives by email.
10 monitors free, checked every 5 minutes, with email alerts on failure and recovery. No credit card.
Click an issue to upvote it and help us better indicate the service status.
Service outage0
Degraded performance0
Error messages0
Timeouts / no response0
Authentication issues0
Network / connectivity issues0
Feature not working0
API errors0
Billing or usage issues0
Other0
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Issue breakdown
0 total votes
Distribution of reported issues over the last 24 hours.
Service outage0%
Degraded performance0%
Error messages0%
Timeouts / no response0%
Authentication issues0%
Network / connectivity issues0%
Feature not working0%
API errors0%
Billing or usage issues0%
Other0%
90-Day Health Summary
Total Incidents
6
Jul 10 to Oct 8, 2026
Major / Critical
3
50% of the total
Minor Incidents
3
Avg. 0.0 per day
Median Resolution
3h 40m
P95: 64h 7m
Across all 4,379 services Pulsetic tracks, the incidents their status pages reported over the last 12 months had a median resolution time of 2h 4m, and 35% were rated major or critical by the provider. These numbers are calculated separately from the 90-day figures for Aiwyn above.
Check the status badge at the top of this page for the current status. Pulsetic follows the official status page and cross-references it with user reports to give you the most accurate picture.
How often does Aiwyn go down?
Based on our 90-day data, we've recorded 6 incidents, of which 3 were major or critical. The median resolution time is 3h 40m.
How are outages detected?
Pulsetic follows the official status page and records the incidents the provider posts there. Crowdsourced user reports and Pulsetic's own synthetic checks add an early warning, which can surface an issue before the official status page mentions it.
Is it down for everyone or just me?
The outage map and region breakdown help answer this. If reports are concentrated in one area it may be regional; if hotspots appear globally it's a widespread outage. Submit your own report to help others understand the scope.
What does "never acknowledged" mean?
"Never acknowledged" means Pulsetic recorded a service disruption from user reports and its own checks, but the official status page never posted an incident for it. This is one of the core reasons teams use third-party monitoring alongside official status pages.
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