Aiwyn Firm Portal Errors

Summary

Aiwyn Firm Portal Errors

Aiwyn's technical teams have deployed a fix and can confirm all functionality and features in the portals are fully restored. If any users report any issues moving forward, please contact support@aiwyn.ai so we can assist further.

• Started

  May 7, 2026 · 10:14 AM

• Resolved

  May 7, 2026 · 11:09 AM

• Duration

  55m

• Severity

  Major

• ◆

  Identified

  May 7 · 10:14 AM Aiwyn

  Aiwyn's technical teams have identified an issue with certain functions failing to load or erroring. This includes engagement letters, projects and contact records. Our teams are urgently working on a fix and we will notify you as soon as it's been released and all functionality is restored. If you have any other questions in the interim please contact support@aiwyn.ai, thank you.

• ◆

  Identified

  May 7 · 10:25 AM Aiwyn

  The client portal is still operational, clients are able to access and sign engagement letters and process payments. Some functions like accessing and upload requests are not accessible.

• ✓

  Resolved

  May 7 · 11:09 AM Aiwyn

  Aiwyn's technical teams have deployed a fix and can confirm all functionality and features in the portals are fully restored. If any users report any issues moving forward, please contact support@aiwyn.ai so we can assist further.