Issues with 403 user authentication errors across Atlassian products

Minor · Started Mar 4, 2025 · 7:31 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

Issues with 403 user authentication errors across Atlassian products

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.

Started

Mar 4, 2025 · 7:31 AM
Resolved

Mar 4, 2025 · 7:31 AM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Mar 4 · 7:31 AM Atlassian

We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.