Atlassian Status · History · Incident #54

RESOLVED

Slow loading times and extended response times for Cloud products in the EU-West region.

Minor · Started Sep 10, 2024 · 10:26 AM

Duration

2h 17m
Severity

Minor
Detection lead

—
User reports

—

Summary

Slow loading times and extended response times for Cloud products in the EU-West region.

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

Started

Sep 10, 2024 · 10:26 AM
Resolved

Sep 10, 2024 · 12:43 PM
Duration

2h 17m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Sep 10 · 10:26 AM Atlassian

We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.
✓

Resolved
Sep 10 · 12:43 PM Atlassian

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

Pattern

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