Slowness in Jira.

Summary

Slowness in Jira.

We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

• Started

  Sep 2, 2024 · 9:23 AM

• Resolved

  Sep 10, 2024 · 1:15 PM

• Duration

  8d 3h 51m

• Severity

  None

• ◐

  Investigating

  Sep 2 · 9:23 AM Atlassian

  Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

• ◉

  Monitoring

  Sep 2 · 10:56 AM Atlassian

  The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.

• ◉

  Monitoring

  Sep 2 · 6:33 PM Atlassian

  We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning. We are working on a fix to resolve the issue and recovery is in progress.

• ✓

  Resolved

  Sep 10 · 1:15 PM Atlassian

  We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.