Atlassian Status · History · Incident #56

RESOLVED

Data residency migrations halted.

Minor · Started Aug 20, 2024 · 11:46 AM

  • Duration

    2d 23h 28m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Data residency migrations halted.

The issue with scheduling App data residency migrations has been resolved and the service is operating normally.


  • Started

    Aug 20, 2024 · 11:46 AM

  • Resolved

    Aug 23, 2024 · 11:15 AM

  • Duration

    2d 23h 28m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 20 · 11:46 AM Atlassian

    Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page. An update will be shared here as soon as this service is resumed.

  • Resolved

    Aug 23 · 11:15 AM Atlassian

    The issue with scheduling App data residency migrations has been resolved and the service is operating normally.

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