BigCommerce Status · History · Incident #153284

RESOLVED

Delays in Real-Time Event Processing

Minor · Started Oct 24, 2026 · 8:08 AM

Duration

14m
Severity

Minor
Detection lead

—
User reports

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Summary

Delays in Real-Time Event Processing

This incident has been resolved.

Started

Oct 24, 2026 · 8:08 AM
Resolved

Oct 24, 2026 · 8:22 AM
Duration

14m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Oct 24 · 8:08 AM BigCommerce

We experienced delays in real-time event processing due to an issue within our messaging infrastructure. The backlog has now cleared, and processing has returned to normal levels. We are continuing to monitor the system to ensure stability.
✓

Resolved
Oct 24 · 8:22 AM BigCommerce

This incident has been resolved.

Pattern

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