Blackbaud Status · History · Incident #142027

RESOLVED

Active Issue Alert – Blackbaud Education Management Solutions #000695053

Minor · Started Sep 28, 2026 · 6:24 AM

  • Duration

    1h 6m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Active Issue Alert – Blackbaud Education Management Solutions #000695053

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.


  • Started

    Sep 28, 2026 · 6:24 AM

  • Resolved

    Sep 28, 2026 · 7:31 AM

  • Duration

    1h 6m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 28 · 6:24 AM Blackbaud

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  • ◉

    Monitoring

    Sep 28 · 7:22 AM Blackbaud

    Our engineers have successfully implemented a fix and services have stabilized. We are currently monitoring the environment to ensure the issue is fully resolved. Please continue to reference this page for updates.

  • ✓

    Resolved

    Sep 28 · 7:31 AM Blackbaud

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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