Blackbaud Status · History · Incident #142027
RESOLVEDActive Issue Alert – Blackbaud Education Management Solutions #000695053
Minor · Started Sep 28, 2026 · 6:24 AM
Blackbaud Status · History · Incident #142027
RESOLVEDMinor · Started Sep 28, 2026 · 6:24 AM
Duration
1h 6m
Severity
Minor
Detection lead
—
User reports
—
Summary
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Started
Sep 28, 2026 · 6:24 AM
Resolved
Sep 28, 2026 · 7:31 AM
Duration
1h 6m
Severity
Minor
Event timeline
Investigating
Sep 28 · 6:24 AM BlackbaudWe have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Monitoring
Sep 28 · 7:22 AM BlackbaudOur engineers have successfully implemented a fix and services have stabilized. We are currently monitoring the environment to ensure the issue is fully resolved. Please continue to reference this page for updates.
Resolved
Sep 28 · 7:31 AM BlackbaudAn issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Pattern
Active Issue Alert – Luminate Online - #000696575
Oct 7, 2026 · 2h 47m
View incident →Active Issue Alert – Just Giving, Blackbaud Raiser's Edge NXT, Tuition Management, Billing Management - #000696380
Oct 6, 2026 · 5h 2m
View incident →Active Issue Alert – Blackbaud Luminate Online - #000696202
Oct 5, 2026 · 1d 19h 39m
View incident →Add it as a dependency monitor. The Free plan includes one.
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