Active Issue Alert – Blackbaud.com - #000695078

Summary

Active Issue Alert – Blackbaud.com - #000695078

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

• Started

  Sep 28, 2026 · 9:23 AM

• Resolved

  Sep 28, 2026 · 2:48 PM

• Duration

  5h 24m

• Severity

  Minor

• ◐

  Investigating

  Sep 28 · 9:23 AM Blackbaud

  We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the FTP Service for file transfers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

• ✓

  Resolved

  Sep 28 · 2:48 PM Blackbaud

  An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.