Unable to make outbound calls from Sitelink-integrated accounts

Summary

Unable to make outbound calls from Sitelink-integrated accounts

This issue is now fully resolved. Thank you for your patience while we worked through this.

• Started

  Apr 30, 2026 · 10:43 AM

• Resolved

  Apr 30, 2026 · 4:24 PM

• Duration

  5h 40m

• Severity

  Minor

• ◐

  Investigating

  Apr 30 · 10:43 AM CallPotential

  An issue is temporarily preventing outbound calls from being initiated to tenants from Sitelink integrated accounts. We know this disrupts your workflow, and our team is working to implement a solution. We’ll share updates here as soon as more information is available.

• ◉

  Monitoring

  Apr 30 · 11:50 AM CallPotential

  A fix has been implemented, and we are monitoring system performance. We’ll continue to observe the issue and post further updates if necessary. Please refresh your system by pressing CTRL + Shift + R to clear your local storage. If you are still having issues after refreshing, please reach out to our Support Team.

• ✓

  Resolved

  Apr 30 · 4:24 PM CallPotential

  This issue is now fully resolved. Thank you for your patience while we worked through this.