CallPotential Status · History · Incident #24510
RESOLVEDCallPotential V1 Issue
Major · Started Jan 7, 2026 · 9:56 AM
CallPotential Status · History · Incident #24510
RESOLVEDMajor · Started Jan 7, 2026 · 9:56 AM
Duration
4h 57m
Severity
Major
Detection lead
—
User reports
—
Summary
This issue has been resolved.
Started
Jan 7, 2026 · 9:56 AM
Resolved
Jan 7, 2026 · 2:53 PM
Duration
4h 57m
Severity
Major
Event timeline
Investigating
Jan 7 · 9:56 AM CallPotentialWe are currently investigating an issue preventing users from opening the CallPotential V1 software. We will provide updates as we learn more. Thank you for your patience as our team works toward a solution.
Investigating
Jan 7 · 9:59 AM CallPotentialWe are currently investigating an issue preventing users from opening the CallPotential V1 location software. We will provide updates as we learn more. Thank you for your patience as our team works toward a solution.
Identified
Jan 7 · 12:17 PM CallPotentialThis issue has been identified, and we continue to work toward a resolution. We will provide updates as we learn more.
Monitoring
Jan 7 · 1:54 PM CallPotentialA fix has been implemented, and we are monitoring the results. Please try to login to the software again. We will continue to monitor system stability.
Resolved
Jan 7 · 2:53 PM CallPotentialThis issue has been resolved.
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