Errors calling resources with Per-User authentication in Apps built with the New App Editor

Summary

Errors calling resources with Per-User authentication in Apps built with the New App Editor

This incident has been resolved.

• Started

  Aug 14, 2026 · 3:06 PM

• Resolved

  Aug 14, 2026 · 7:00 PM

• Duration

  3h 53m

• Severity

  Major

• ◐

  Investigating

  Aug 14 · 3:06 PM Retool

  We are currently investigating this issue.

• ◆

  Identified

  Aug 14 · 3:20 PM Retool

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Aug 14 · 4:36 PM Retool

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Aug 14 · 7:00 PM Retool

  This incident has been resolved.