SendGrid Status · History · Incident #144640

RESOLVED

Delayed Messaging Logs and Status Callbacks in IE1 Region

Minor · Started Oct 5, 2026 · 1:50 AM

  • Duration

    2h 14m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Delayed Messaging Logs and Status Callbacks in IE1 Region

The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.


  • Started

    Oct 5, 2026 · 1:50 AM

  • Resolved

    Oct 5, 2026 · 4:04 AM

  • Duration

    2h 14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 5 · 1:50 AM SendGrid

    We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◐

    Investigating

    Oct 5 · 2:04 AM SendGrid

    We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.

  • ◉

    Monitoring

    Oct 5 · 3:04 AM SendGrid

    The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

  • ✓

    Resolved

    Oct 5 · 4:04 AM SendGrid

    The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.

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