Automated Alert: Minimal Customer Impact

Minor · Started Oct 27, 2026 · 10:36 AM

Duration

29m
Severity

Minor
Detection lead

—
User reports

—

Summary

Automated Alert: Minimal Customer Impact

We have fully investigated the organization pages issue, and it was determined that the impact was limited to a small subset of console page. All systems are now operational.

Started

Oct 27, 2026 · 10:36 AM
Resolved

Oct 27, 2026 · 11:06 AM
Duration

29m
Severity

None

Event timeline

How this incident unfolded

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Monitoring
Oct 27 · 10:36 AM SendGrid

Our engineers identified an issue with organization pages in the new console experience. During this time, users may have experienced issues with viewing permissions on some organization pages. This issue has now been addressed. We will monitor the issue to ensure full functionality and provide another update as soon as possible.
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Resolved
Oct 27 · 11:06 AM SendGrid

We have fully investigated the organization pages issue, and it was determined that the impact was limited to a small subset of console page. All systems are now operational.