Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

Summary

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

Between 08:34 UTC - 09:34 UTC, we experienced outages for Shopify Admins, storefronts, and checkouts on some stores due to an issue affecting backend services. A fix was implemented at 09:31 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

• Started

  Sep 6, 2026 · 4:54 AM

• Resolved

  Sep 6, 2026 · 7:03 AM

• Duration

  2h 9m

• Severity

  Minor

• ◐

  Investigating

  Sep 6 · 4:54 AM Shopify

  Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.

• ◐

  Investigating

  Sep 6 · 5:08 AM Shopify

  We are investigating and will keep you updated.

• ◐

  Investigating

  Sep 6 · 5:46 AM Shopify

  Errors are trending downwards, however we are continuing to investigate.

• ◉

  Monitoring

  Sep 6 · 6:12 AM Shopify

  This issue has been resolved and is being monitored.

• ✓

  Resolved

  Sep 6 · 7:03 AM Shopify

  Between 08:34 UTC - 09:34 UTC, we experienced outages for Shopify Admins, storefronts, and checkouts on some stores due to an issue affecting backend services. A fix was implemented at 09:31 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.