Twilio Status · History · Incident #145377
ACTIVE INCIDENTSMS Delivery Failures from Twilio to Movistar El Salvador
Minor · Started Oct 6, 2026 · 1:59 PM
Twilio Status · History · Incident #145377
ACTIVE INCIDENTMinor · Started Oct 6, 2026 · 1:59 PM
Duration
Ongoing
Severity
Minor
Detection lead
—
User reports
—
Summary
We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Started
Oct 6, 2026 · 1:59 PM
Status
Monitoring
Duration
Ongoing
Severity
Minor
Event timeline
Investigating
Oct 6 · 1:59 PM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
Oct 6 · 2:22 PM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
Oct 6 · 3:24 PM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Oct 6 · 5:25 PM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Identified
Oct 6 · 9:26 PM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Identified
Oct 7 · 5:32 AM TwilioTwilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Monitoring
Oct 7 · 2:54 PM TwilioWe have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Pattern
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