Xero Status · History · Incident #141896

RESOLVED

ATO services may be unavailable

Major · Started Sep 28, 2026 · 12:03 AM

  • Duration

    25m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

ATO services may be unavailable

The ATO has resolved their issue impacting customers trying to file tax returns from Xero.


  • Started

    Sep 28, 2026 · 12:03 AM

  • Resolved

    Sep 28, 2026 · 12:28 AM

  • Duration

    25m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 28 · 12:03 AM Xero

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

  • ◉

    Monitoring

    Sep 28 · 12:18 AM Xero

    The ATO has implemented a fix and we are currently monitoring the results.

  • ✓

    Resolved

    Sep 28 · 12:28 AM Xero

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

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