US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Summary

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>

• Started

  Sep 28, 2026 · 8:32 PM

• Resolved

  Sep 28, 2026 · 9:23 PM

• Duration

  51m

• Severity

  Critical

• ◆

  Identified

  Sep 28 · 8:32 PM Xero

  We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.

• ◉

  Monitoring

  Sep 28 · 9:05 PM Xero

  Gusto has implemented a fix and we are currently monitoring the results.

• ✓

  Resolved

  Sep 28 · 9:23 PM Xero

  Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>