BigCommerce Status · History · Incident #6718

RESOLVED

B2B Ninja experiencing degradation in quote functionality

Minor · Started Aug 26, 2026 · 7:38 AM

  • Duration

    5h 47m

  • Severity

    Minor

  • Detection lead

  • User reports

    Peak 1/hr

Summary

B2B Ninja experiencing degradation in quote functionality

This incident has been resolved.


  • Started

    Aug 26, 2026 · 7:38 AM

  • Resolved

    Aug 26, 2026 · 1:25 PM

  • Duration

    5h 47m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Aug 26 · 7:38 AM BigCommerce

    We are currently investigating this issue.

  • Investigating

    Aug 26 · 9:07 AM BigCommerce

    We are continuing to investigate this issue.

  • Investigating

    Aug 26 · 10:29 AM BigCommerce

    We are continuing to investigate this issue.

  • Resolved

    Aug 26 · 1:25 PM BigCommerce

    This incident has been resolved.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

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