BigCommerce Status · History · Incident #6718
RESOLVEDB2B Ninja experiencing degradation in quote functionality
Minor · Started Aug 26, 2026 · 7:38 AM
BigCommerce Status · History · Incident #6718
RESOLVEDMinor · Started Aug 26, 2026 · 7:38 AM
Duration
5h 47m
Severity
Minor
Detection lead
—
User reports
Peak 1/hr
Summary
This incident has been resolved.
Started
Aug 26, 2026 · 7:38 AM
Resolved
Aug 26, 2026 · 1:25 PM
Duration
5h 47m
Severity
None
Event timeline
Investigating
Aug 26 · 7:38 AM BigCommerceWe are currently investigating this issue.
Investigating
Aug 26 · 9:07 AM BigCommerceWe are continuing to investigate this issue.
Investigating
Aug 26 · 10:29 AM BigCommerceWe are continuing to investigate this issue.
Resolved
Aug 26 · 1:25 PM BigCommerceThis incident has been resolved.
User reports · incident window
Hourly report count. Red bars mark the incident window.
Peak: 1 reports/hr
Pattern
Delayed email delivery to Microsoft-hosted inboxes
Sep 4, 2026 · 3h 23m
View incident →Search document updates delays in Control Panel and Storefront experience
Sep 1, 2026 · 2h 22m
View incident →Search document updates delays in Control Panel experience.
Aug 27, 2026 · 28m
View incident →Pulsetic catches degradations minutes before vendors acknowledge them.
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