SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Summary

SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

• Started

  Oct 22, 2026 · 8:37 PM

• Status

  Identified

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Oct 22 · 8:37 PM SendGrid

  Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Brazil Phone Numbers and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◆

  Identified

  Oct 22 · 8:51 PM SendGrid

  Twilio customers may be experiencing SMS delivery delays between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◆

  Identified

  Oct 22 · 9:56 PM SendGrid

  Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.