SMS Delivery Delays from Twilio to Surf Telecom Brazil

Minor · Started Oct 22, 2026 · 8:51 PM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

—

Summary

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Started

Oct 22, 2026 · 8:51 PM
Status

Investigating
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Oct 22 · 8:51 PM SendGrid

Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
◐

Investigating
Oct 22 · 9:56 PM SendGrid

Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.